LBank Login
After successfully logging in to LBank, you can add cryptocurrency from another wallet, add fiat currency (such as USD) to LBank, or add cryptocurrency directly through LBank.
How to Login Account into LBank
How to Login into LBank account [PC]
1. Visit the LBank homepage and select [Log In] from the top right corner.
2. Click [Log In] after providing your registered [Email] and [Password].
3. We have finished with the Login.
Login into LBank using Apple
You also have the choice to sign into your LBank account via Apple on the web. The only thing you have to do is:
1. Go to the LBank homepage, and select [Log In] from the top right corner.
2. Click on the Apple button.
3. The Apple login window will be opened, where you will need to enter the [ID Apple] and enter the [Password] from your Apple account.
4. Fill it in [verification code] and sent a message to your ID Apple.
5. Besides, if you press [Trust], you won’t need to enter a verification code the next time you log in.
6. Click [Continue] to move on.
7. If you want to publicize your email address, click [Share Email Address], else, choose [Hide Email Address] to keep your email address private. Then, press [Continue].
8. To complete linking your account, you can fill in your [Email address] top box and enter your [Password] in the second box. Click on [Link] to join two accounts into one.
9. We have completed the login process.
Login into LBank using Google
1. Go to the LBank mainpage, and select [Log In] from the top right corner.
2. Click on the Google button.
3. A window to sign into your Google account will open, input your Gmail address there and then click [Next].
4. Then enter the password of your Gmail account and click [Next].
5. To complete linking your account, you can fill in your [Email address] top box and enter your [Password] in the second box. Click on [Link] to join two accounts into one.
6. We have completed the login process.
Login into LBank using Phone Number
1. Visit the LBank homepage and click [Login] in the top right corner.
2. Click on the [Phone] button, choose area codes, and enter your number phone and the password will be registered. Then, click [Login].
3. We have finished with the login.
How to Login into LBank Account [Mobile]
Login to your LBank Account via Mobile Web
1. Go to the LBank homepage on your phone, and select the symbol in the top right corner.
2. Click [Log In].
3. Enter your Email address, enter your Password, choose [I have read and agree to] and click [Log In].
4. Fill it in [Email verification code] and press [Submit].
5. The login procedure is now over.
Login to your LBank account via LBank App
1. Open the LBank App [LBank App iOS] or [LBank App Android] you downloaded and press [Log In].
2. Enter [Email Address], and [Password] you have registered at LBank, and click the [Login] button.
3. Fill it in [Email verification code] and press [Confirm].
4. We have completed the login process.
Frequently Asked Questions (FAQ) about Login
How to retrieve your login password？
First, the web version (computer side) retrieves the password, the details are as follows:1. Click [Forgot Password] on the login page to enter the password recovery page.
2. Then follow the steps on the page, enter your account and your new password, and make sure your new password is the same. Enter your E-mail verification code.
3. After clicking [Next], the system will automatically jump to the login page, and then complete the [password modification].
If you have any problems, please contact LBank’s official email [email protected], we will be happy to provide you with the most satisfactory service and resolve your questions as soon as possible. Thanks again for your support and understanding!
Why did I receive an Unknown Sign-in Notification Email?
Unknown Sign-in Notification is a safeguard measure for account security. To protect your account security, CoinEx will send you an [Unknown Sign-in Notification] email when you log in on a new device, in a new location, or from a new IP address.
Please double-check whether the sign-in IP address and location in the [Unknown Sign-in Notification] email is yours:
If yes, please ignore the email.
If not, please reset the login password or disable your account and submit a ticket immediately to avoid unnecessary asset loss.
How to Buy or Deposit Crypto into LBank account
Deposit Crypto into LBank account
You can move your cryptocurrency holdings from another platform or wallet to your LBank Wallet for trading.How to find my LBank deposit address?
Cryptocurrencies are deposited via a “deposit address”. To view the deposit address of your LBank Wallet, go to [Wallet] - [Deposit]. Then copy and paste the address to the platform or wallet you are withdrawing from to transfer them to your LBank Wallet.
Step-by-step tutorial
1. Click [Wallet]-[Deposit] after signing into your LBank account.
2. Choose a cryptocurrency, such as USDT, that you want to deposit.
3. Next, choose the deposit network. Please make sure that the selected network is the same as the network of the platform you are withdrawing funds from. If you choose the wrong network, you will lose your funds.
Summary of network selection:
- ERC20 refers to the Ethereum network.
- TRC20 refers to the TRON network.
- BTC refers to the Bitcoin network.
- BTC (SegWit) refers to Native Segwit (bech32), and the address starts with “bc1”. Users can withdraw or send their Bitcoin holdings to SegWit (bech32) addresses.
- BEP2 refers to the Binance Chain.
- BEP20 refers to the Binance Smart Chain (BSC).
- The network selection depends on the options provided by the external wallet/exchange you are withdrawing.
- If the external platform only supports ERC20, you must select the ERC20 deposit network.
- DO NOT select the cheapest fee option. Select the one that is compatible with the external platform.
- For example, you can only send ERC20 tokens to another ERC20 address, and you can only send BSC tokens to another BSC address. If you select incompatible/different deposit networks, you will lose your funds.
6. After confirming the withdrawal request, it takes time for the transaction to be confirmed. The confirmation time varies depending on the blockchain and its current network traffic.
Please wait patiently for the transfer to be processed. The funds will be credited to your LBank account shortly after.
7. You can check the status of your deposit from [Records], as well as more information on your recent transactions.
How to Buy Crypto on LBank
Buy Crypto on LBank with a Credit/Debit Card
1. After logging in, select [Buy Crypto] - [Credit/Debit Card] from the LBank account menu.
2. Enter the amount in the “I Want to Spend" and select the crypto that you wanted to buy under the "I Want to Buy" field. Then choose “Payment Method”, and click “Search”. In the list below, choose a third-party platform you want to trade, and click “Buy Now”.
3. Review the order details before clicking the [Confirm] button.
4. Complete the details to pass the Identity Verification (KYC) on the third-party platform. Once successfully verified, the service provider will immediately transfer and exchange the cryptocurrencies in your LBank account.
5. This is where you can see the order details.
Buy Crypto on LBank with Bank Transfer
Deposit GuideHow can I purchase cryptocurrency using funds from my bank account is one of the most commonly asked questions.
It’s simple! As an illustration, send money from Bank of America.
Select the “Transfer” menu, then click “Using Someone’s Account Number At another bank”.
Add a recipient
If this is the first time you are sending the funds to us, you need to add Legend Trading Inc. as a recipient. This is a one-time effort. You won’t need to do this again in the future.
Enter the correct information below, which you can also find on our OTC deposit page anytime.
- Account Name: Legend Trading Inc.
- Account Address: 960 San Antonio Road, Suite 200, Palo Alto, CA 94303, United States
- Account Number: 1503983881
- Routing Number: 026013576
- Bank Name: Signature Bank
- Bank address: 565 Fifth Avenue New York NY 10017, USA
- SWIFT code: SIGNUS33XXX (Only use it if your bank is outside of the U.S.)
Let’s go back to the bank page, it should look like this after you entered the account information -
Enter [email protected] or [email protected] in the Email text field, although it’s optional.
Now that you have added the recipient successfully, you can send money, i.e., make a deposit to your OTC account.
You can send money now that the receiver has been added successfully.
1. Check out the OTC “Deposit” Page and find your own reference code.
This code is unique for each user, use your own code!
2. Enter the code in the “Description” or “Additional information” field on your transfer page.
ACH vs Wire Transfer
When sending money to us, you have several choices. The option for wire transfers is the quickest, thus we strongly advise using it. The funds can typically be received on the same day.
Reference Code
To recognize the sender of each deposit 100% correctly, we ask that each user enters this reference code. Again, this code is unique for each user, use your own code!
If you don’t worry, email finance@legendtrading and we’ll locate the transfer for you. Whenever you contact our Finance staff, please include a screenshot of your bank transfer information.
Minimum Transfer Amount
Feel free to send any amount you want. However, there’s a minimum trade limit of $500 at our OTC service, so if your deposit amount was less than $500, you won’t be able to trade, although you can see it from your OTC balance. We’d suggest that you deposit more than $505, or you may not be able to execute a trade although you have a USD balance.
Once your funds arrive in our bank account, we’ll update your OTC account balance accordingly. Check the OTC page, you’ll see your USD balance appear at the bottom right.
Congratulations! You are all set to buy crypto!
Please don’t hesitate to email us if you require any additional help with the bank, ACH/Wire transfers, or if you believe it has taken too long: [email protected]
Frequently Asked Questions (FAQ)
What should I do if I deposit my tokens to the wrong address?
If you deposit your tokens to the wrong address on LBank (for example, you deposit ETH to DAX address on LBank). Please follow the below instructions to retrieve your asset:1. Check if you fit the below circumstances, if so, your asset cannot be retrieved.
- The address you deposit to does not exist
- The address you deposit to is not the LBank address
- The token you deposited hasn’t been listed on LBank
- Other non-retrievable circumstances
2. Download “Asset Retrieving Request”, fill it out and send it to LBank’s customer service through email ([email protected]).
LBank’s customer service will process your application as soon as your email is received and reply to you whether your assets can be retrieved within 5 working days. If your asset is retrievable, your asset will be transferred to your account within 30 working days, thank you for your patience.
How to Retrieve Crypto Deposit with Wrong or Missing Tag/Memo?
What is a tag/memo and why do I need to enter it when depositing crypto?A tag or memo is a unique identifier assigned to each account for identifying a deposit and crediting the appropriate account. When depositing certain crypto, such as XEM, XLM, XRP, KAVA, LUNA, ATOM, BAND, EOS, BNB, etc., you need to enter the respective tag or memo for it to be successfully credited.
What transactions are eligible for Tag/Memo Recovery?
-
Deposit to LBank accounts with wrong or missing tag/memo;
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If you entered the wrong address or tag/memo for your withdrawal, LBank is unable to assist you. Please contact the platform you are withdrawing from for assistance. Your assets might be lost;
- Deposit of crypto that is already listed on LBank. If the crypto you’re trying to retrieve is not supported on LBank, please contact our online service for help.
Deposit made to the incorrect receiving/deposit address or an Unlisted token deposited?
LBank generally does not offer a token/coin recovery service. However, if you have suffered a significant loss as a result of incorrectly deposited tokens/coins, LBank may, solely at our discretion, assist you in recovering your tokens/coins. LBank has comprehensive procedures to help our users recover their financial losses. Please note that successful token recovery is not guaranteed. If you have encountered this sort of situation, please remember to provide the following information to us for speedy assistance:
- Your LBank account email
- Token name
- Deposit amount
- The corresponding TxID
