LBank Ibibazo - LBank Rwanda - LBank Kinyarwandi
Iyandikishe
Gukuramo porogaramu kuri mudasobwa cyangwa terefone birasabwa?
Oya, ntabwo ari ngombwa. Uzuza gusa urupapuro rwurubuga rwisosiyete kwiyandikisha no gukora konti kugiti cye.
Nigute Nahindura Agasanduku kanjye?
Niba ukeneye guhindura imeri ya konte yawe, konte yawe igomba gutsinda icyemezo cya 2 byibura iminsi 7, hanyuma utegure amakuru akurikira hanyuma uyashyikirize serivisi zabakiriya:
- Tanga amafoto atatu yo kugenzura:
1. Kureba imbere yikarita ndangamuntu / pasiporo (ukeneye kwerekana neza amakuru yawe bwite)
2. Ikarita ndangamuntu / pasiporo muburyo butandukanye
3. Gufata indangamuntu / urupapuro rwamakuru rwa pasiporo nimpapuro zasinywe, andika kurupapuro: hindura agasanduku k'iposita xxx kuri agasanduku k'ubutumwa bwa xxx, LBank, ikigezweho (umwaka, ukwezi, umunsi), umukono, nyamuneka urebe ko ibikubiye mu ifoto n'umukono wawe bigaragara neza. - Amashusho yerekana amateka yanyuma yo kwishyurwa hamwe namateka yubucuruzi
- Aderesi imeri yawe nshya
Nyuma yo gutanga ibyifuzo, serivisi zabakiriya zizahindura agasanduku k'iposita mugihe cyumunsi 1 wakazi, nyamuneka wihangane.
Kubwumutekano wa konte yawe, nyuma yisanduku yiposita ihinduwe, ibikorwa byawe byo kubikuza ntibishobora kuboneka mumasaha 24 (umunsi 1).
Niba ufite ikibazo, nyamuneka hamagara imeri yemewe ya LBank: [email protected] , hanyuma tuzaguha serivisi zivuye ku mutima, urugwiro, kandi byihuse. Turakwishimiye kandi kwinjira mu muryango w’icyongereza wa LBank.info kugirango muganire ku kibazo giheruka, (Telegram): https://t.me/LBankinfo .
Ntushobora kwakira imeri ivuye muri LBank?
Nyamuneka kurikiza inzira zikurikira:
- Nyamuneka reba konte imeri yanditse kandi urebe ko aribyo.
- Nyamuneka reba ububiko bwa spam muri sisitemu ya imeri kugirango ushakishe imeri.
- Whitelist LBank imeri muri seriveri yawe imeri.
[email protected]
[email protected]
- Menya neza ko umukiriya wa imeri akora bisanzwe.
- Birasabwa gukoresha serivise imeri izwi nka Outlook na QQ. (Serivise ya imeri ya Gmail ntabwo isabwa)
Muri icyo gihe, urahawe ikaze kwinjira mu muryango wa LBank ku isi yose kugirango uganire ku makuru agezweho (Telegramu): https://t.me/LBankinfo .
Serivise y'abakiriya kumurongo igihe cyo gukora: 9:00 AM - 21:00 PM
Sisitemu yo gusaba: https://lbankinfo.zendesk.com/hc/zh-cn/ibisabwa/ibishya
Imeri yemewe: [email protected]
Injira
Nigute ushobora kugarura ijambo ryibanga?
Ubwa mbere, verisiyo y'urubuga (kuruhande rwa mudasobwa) igarura ijambo ryibanga, ibisobanuro nibi bikurikira:1. Kanda [Wibagiwe ijambo ryibanga] kurupapuro rwinjira kugirango winjire kurupapuro rwibanga ryibanga.
2. Noneho ukurikire intambwe ziri kurupapuro, andika konte yawe nijambobanga rishya, hanyuma urebe ko ijambo ryibanga rishya ari rimwe. Injira kode yawe yo kugenzura imeri.
3. Nyuma yo gukanda [Ibikurikira], sisitemu izahita isimbuka kurupapuro rwinjira, hanyuma irangize [guhindura ijambo ryibanga].
Niba ufite ikibazo, nyamuneka hamagara serivise ya imeri ya [email protected], tuzishimira kuguha serivisi zishimishije kandi dukemure ibibazo byihuse. Nongeye gushimira inkunga yawe no gusobanukirwa!
Kuki nakiriye imeri imenyekanisha itazwi?
Kumenyekanisha Kwinjira-Kumenyekanisha ni ingamba zo kurinda umutekano wa konti. Kurinda umutekano wa konte yawe, CoinEx izohereza imeri [Kumenyesha-Kwinjira Kumenyekanisha] imeri mugihe winjiye mubikoresho bishya, ahantu hashya, cyangwa kuri aderesi nshya ya IP.
Nyamuneka reba inshuro ebyiri niba aderesi ya IP yinjira hamwe n’aho uri muri imeri [Kumenyekanisha kutamenyekana] imeri ni iyanyu:
Niba ari yego, nyamuneka wirengagize imeri.
Niba atari byo, nyamuneka usubize ijambo ryibanga ryinjira cyangwa uhagarike konte yawe hanyuma utange itike ako kanya kugirango wirinde gutakaza umutungo bitari ngombwa.
Kugenzura
Nigute ushobora gusubiramo Google Authentication?
Urubanza1: Niba Google Authenticator yawe ikora, urashobora kuyihindura cyangwa kuyihagarika ukora ibi bikurikira:1. Kurupapuro rwambere, kanda [Umwirondoro] - [Umutekano] hejuru yiburyo.
2. Kugirango uhite usimbuza Google Authenticator yawe ya none, kanda [Hindura] kuruhande rwa [Google Authentication] .
Nyamuneka umenye ko mugihe ukoze iyi modifike, kubikuza no kugurisha P2P bizahagarikwa kumasaha 24.
3. Nyamuneka kanda [Ibikurikira] niba warashizeho mbere kwemeza Google. Nyamuneka shyira Google Authenticator mbere niba utayifite.
4. Injira porogaramu ya Google Authenticator. Kugirango wongere urufunguzo rwo kubika wabitse gusa, kanda kuri[+] hanyuma uhitemo [Injira urufunguzo rwo gushiraho] . Kanda [Ongera] .
5. Kwemeza impinduka, subira kurubuga rwa LBank hanyuma winjire ukoresheje Google Authenticator yawe nshya. Kurangiza inzira, kanda [Ibikurikira] .
Ikiburanwa cya 2: Nyamuneka hamagara inkunga yacu kumurongo kugirango igufashe niba winjiye muri konte yawe ya LBank ariko ukaba udashobora kwinjira muri Google Authenticator App cyangwa ntigikora.
Urubanza rwa 3: Nyamuneka hamagara inkunga yacu kumurongo kugirango igufashe niba udashoboye gukoresha porogaramu yawe ya Google Authenticator cyangwa kwinjira muri konte yawe ya LBank.
Nigute ushobora gukemura ikosa rya 2FA?
Niba wakiriye ubutumwa bwa "2FA code code" nyuma yo kwinjiza kode yawe ya Google Authentication, nyamuneka gerageza ibisubizo bikurikira:
- Gereranya igihe kuri terefone yawe igendanwa (guhuza porogaramu yawe ya Google Authenticator) na mudasobwa yawe (aho ugerageza kwinjira).
- Jya kuri page ya LBank yinjira hamwe nuburyo bwa incognito kuri Google Chrome.
- Kuraho cache ya mushakisha yawe na kuki.
- Gerageza kwinjira muri porogaramu ya LBank aho.
Nakora iki mugihe byerekana "guhuza byananiranye"?
- Menya neza ko washyizeho Google Authenticator App.
- Gerageza guhuza umwanya kuri terefone yawe igendanwa na mudasobwa yawe.
- Menya neza ko winjije ijambo ryibanga ryukuri na kode ya 2FA.
- Menya neza ko itariki / isaha igenwa kuri terefone yawe igendanwa yashyizwe kuri "automatic".
Kuki ntashobora kwakira kode yo kugenzura SMS?
LBank idahwema kunoza SMS yo Kwemeza amakuru kugirango twongere uburambe bwabakoresha. Ariko, hari ibihugu bimwe na bimwe ubu bidashyigikiwe.
Niba udashobora kwemeza SMS Yemeza, nyamuneka koresha Google Authentication nkibintu bibiri byibanze byemewe aho. Urashobora kwifashisha ubuyobozi bukurikira: Nigute ushobora Gushoboza Google Authentication (2FA) .
Niba washoboje kwemeza SMS, ariko ntushobora kwakira SMS kode, nyamuneka fata ingamba zikurikira:
- Menya neza ko terefone yawe igendanwa ifite ibimenyetso byiza byurusobe.
- Hagarika anti-virusi yawe na / cyangwa firewall na / cyangwa guhamagara porogaramu zihagarika kuri terefone yawe igendanwa ishobora guhagarika nimero yacu ya SMS.
- Ongera utangire terefone yawe igendanwa.
- Menyesha serivisi kumurongo kugirango ubone ubufasha bwintoki.
Kubitsa
Nakora iki niba nshyize ibimenyetso byanjye kuri aderesi itariyo?
Niba ubitse ibimenyetso byawe kuri aderesi itariyo kuri LBank (urugero, ubitsa ETH kuri aderesi ya DAX kuri LBank). Nyamuneka kurikiza amabwiriza akurikira kugirango ugarure umutungo wawe:1. Reba niba uhuye nibihe bikurikira, niba aribyo, umutungo wawe ntushobora kugarurwa.
- Aderesi ubitsa ntabwo ibaho
- Aderesi ubitse ntabwo ari aderesi ya LBank
- Ikimenyetso wabitse nticyashyizwe kuri LBank
- Ibindi bihe bidasubirwaho
Serivise y'abakiriya ba LBank izatunganya ibyifuzo byawe mugihe imeri yawe yakiriwe ikagusubiza niba umutungo wawe ushobora kugarurwa muminsi 5 y'akazi. Niba umutungo wawe ushobora kugarurwa, umutungo wawe uzoherezwa kuri konte yawe muminsi 30 yakazi, urakoze kwihangana.
Nigute ushobora gukuramo ububiko bwa Crypto hamwe na Tag / Memo yabuze?
Ikirangantego / memo ni iki kandi kuki nkeneye kuyinjiramo mugihe mbitse crypto?
Ikirangantego cyangwa memo nibiranga byihariye byahawe buri konti yo kumenya kubitsa no kuguriza konti ikwiye. Mugihe ubitse kode zimwe, nka XEM, XLM, XRP, KAVA, LUNA, ATOM, BAND, EOS, BNB, nibindi, ugomba kwinjiza tagi cyangwa memo kugirango ubone inguzanyo neza.
Nibihe bikorwa byemerewe kugarura Tag / Memo?
- Kubitsa kuri konte ya LBank hamwe nibimenyetso cyangwa kubura tag / memo;
- Niba winjiye adresse cyangwa tag / memo kugirango ukuremo, LBank ntishobora kugufasha. Nyamuneka saba urubuga urimo gukuramo kugirango ubafashe. Umutungo wawe urashobora gutakara;
- Kubitsa crypto yamaze kurutonde kuri LBank. Niba crypto ugerageza kugarura idashyigikiwe kuri LBank, nyamuneka hamagara serivise yacu kumurongo kugirango igufashe.
Kubitsa bikozwe kuri aderesi itari yo kwakira / kubitsa cyangwa ikimenyetso kidashyizwe kurutonde wabitswe?
LBank muri rusange ntabwo itanga ikimenyetso cyo kugarura ibimenyetso / ibiceri. Ariko, niba waragize igihombo gikomeye bitewe nibimenyetso / ibiceri wabitswe nabi, LBank irashobora, kubushake bwacu, kugufasha mukugarura ibimenyetso / ibiceri. LBank ifite uburyo bwuzuye bwo gufasha abakoresha bacu kugarura igihombo cyamafaranga. Nyamuneka menya ko kugarura ibimenyetso neza bitemewe. Niba warahuye nibibazo nkibi, nyamuneka wibuke kuduha amakuru akurikira kugirango ubufasha bwihuse:
- Imeri ya konte yawe ya LBank
- Izina ryavuzwe
- Amafaranga yo kubitsa
- TxID ihuye
Kuramo
Nigute ushobora gusubukura imikorere yo gukuramo?
Ku mpamvu z'umutekano, ibikorwa byo kubikuza birashobora guhagarikwa by'agateganyo kubera impamvu zikurikira:- Igikorwa cyo kubikuza kizahagarikwa amasaha 24 nyuma yo guhindura ijambo ryibanga cyangwa uhagarika kwemeza SMS / Google nyuma yo kwinjira.
- Igikorwa cyo kubikuza kizahagarikwa amasaha 48 nyuma yo gusubiramo SMS / Google kwemeza, gufungura konti yawe, cyangwa guhindura imeri ya konte yawe.
Niba konte yawe ifite ibikorwa bidasanzwe, ibikorwa byo kubikuza nabyo bizahagarikwa byigihe gito. Nyamuneka saba serivisi zacu kumurongo.
Nokora iki mugihe ndikuye kuri adresse itariyo?
Niba wibeshye gukuramo amafaranga kuri aderesi itariyo, LBank ntishobora kumenya uwakiriye amafaranga yawe kandi iguha ubundi bufasha. Nkuko sisitemu yacu itangiza inzira yo kubikuza ukanze [Kohereza] nyuma yo kurangiza kugenzura umutekano.
Nigute nshobora kugarura amafaranga yakuwe kuri aderesi itariyo?
- Niba wohereje umutungo wawe kuri aderesi itariyo wibeshye kandi uzi nyir'iyi aderesi, nyamuneka hamagara nyirubwite.
- Niba umutungo wawe woherejwe kuri aderesi itariyo kurundi rubuga, nyamuneka hamagara abakiriya buru rubuga kugirango bagufashe.
- Niba wibagiwe kwandika Tag / Memo kugirango ukuremo, nyamuneka hamagara ubufasha bwabakiriya buru rubuga hanyuma ubahe TxID yo kubikuza.
Kuki gukuramo kwanjye kutageze?
1. Nakoze kuva muri LBank njya mubindi bikoresho / ikotomoni, ariko sindabona amafaranga yanjye. Kubera iki?
Kohereza amafaranga kuri konte yawe ya banki kurindi kuvunja cyangwa igikapu birimo intambwe eshatu:
- Gusaba gukuramo kuri LBank
- Guhagarika umuyoboro
- Kubitsa kumurongo uhuye
Nubwo bimeze bityo ariko, birashobora gufata igihe kugirango ibyo bikorwa byemezwe ndetse birebire kugirango amafaranga azashyirwe mumufuka. Ingano isabwa "kwemeza imiyoboro" iratandukanye kuri blocain zitandukanye.
Urugero:
- Icyemezo cyo gukuramo 2 BTC muri LBank kumufuka we bwite. Amaze kwemeza icyifuzo, agomba gutegereza kugeza LBank irema ikanatangaza ibyakozwe.
- Ibikorwa bimaze gukorwa, A azashobora kubona TxID (ID Transaction) kurupapuro rwe rwa LBank. Kuri ubu, ibikorwa bizaba bitegereje (bitaremezwa) kandi 2 BTC izahagarikwa by'agateganyo.
- Niba byose bigenda neza, ibikorwa bizemezwa numuyoboro, kandi A azakira BTC mumufuka we nyuma yukwemeza 2.
- Muri uru rugero, yagombaga gutegereza ibyemezo 2 byerekana imiyoboro kugeza igihe kubitsa byagaragaye mu gikapu cye, ariko umubare usabwa wo kwemeza uratandukanye bitewe n'ikotomoni cyangwa kuvunja.
Kubera urusobe rushoboka, hashobora kubaho gutinda cyane mugutunganya ibikorwa byawe. Urashobora gukoresha indangamuntu (TxID) kugirango urebe uko ihererekanyabubasha ryumutungo wawe ukoresheje blocain explorer . Icyitonderwa:
- Niba umushakashatsi wahagaritswe yerekana ko ibikorwa bitaremezwa, nyamuneka utegereze inzira yo kwemeza irangiye. Ibi biratandukanye bitewe numuyoboro uhagarikwa.
- Niba umushakashatsi wahagaritse kwerekana ko ibikorwa bimaze kwemezwa, bivuze ko amafaranga yawe yoherejwe neza kandi ntidushobora gutanga ubundi bufasha kuri iki kibazo. Uzakenera kuvugana na nyiri / itsinda ryitsinda rya aderesi kugirango ushakishe ubundi bufasha.
- Niba TxID itarakozwe nyuma yamasaha 6 nyuma yo gukanda buto yo kwemeza kubutumwa bwa e-imeri, nyamuneka hamagara Inkunga Yabakiriya bacu kugirango igufashe hanyuma ushireho amateka yo gukuramo amateka yerekana ibikorwa bijyanye . Nyamuneka reba neza ko watanze amakuru arambuye kugirango umukozi wa Customer Service agufashe vuba.
2. Nigute nshobora kugenzura imiterere yubucuruzi kuri blocain?
Injira kuri konte yawe ya LBank hanyuma ukande [Umufuka] - [Umwanya] - [Amateka yubucuruzi] kugirango urebe inyandiko yawe yo kubikuza.
Niba [Imiterere] yerekana ko ibikorwa ari "Gutunganya", nyamuneka utegereze inzira yo kwemeza irangiye.
Niba [Imiterere] yerekana ko ibikorwa "Byarangiye," urashobora kureba ibisobanuro byubucuruzi ukanze kuri.
Gucuruza
Amafaranga yo gucuruza (Kuva 14h00 ku ya 7 Mata 2020, UTC + 8)
Abakoresha amafaranga yubucuruzi yo kuvunja amafaranga (azakurwa mumitungo yakiriwe) azahindurwa kuburyo bukurikira (Kuva 14h00 ku ya 7 Mata 2020, UTC + 8): Ufata: + 0.1% Ukora:+ 0.1
% Niba
uhuye ikibazo icyo ari cyo cyose, nyamuneka hamagara serivise yemewe ya imeri, [email protected] , kandi tuzaguha serivisi ishimishije. Nongeye kubashimira inkunga no gusobanukirwa!
Muri icyo gihe, urahawe ikaze kwinjira mu muryango wa LBank ku isi yose kugirango uganire ku makuru agezweho (Telegramu): https://t.me/LBankinfo .
Serivise y'abakiriya kumurongo igihe cyo gukora: 7 X amasaha 24
Sisitemu yo gusaba: https://lbankinfo.zendesk.com/hc/zh-cn/ibisabwa/ibishya
Imeri yemewe: [email protected]
Nigute ushobora gusobanukirwa ibisobanuro bya Maker Taker
Umuremyi ni iki?
Maker ni itegeko ryashyizwe ku giciro ugaragaza (munsi yigiciro cyisoko mugihe utumije ibicuruzwa bitegereje cyangwa birenze igiciro cyisoko mugihe utanze itegeko ritegereje). Ibicuruzwa byawe byuzuye. Igikorwa nkiki cyitwa Maker.
Taker ni iki?
Fata itegeko bivuga gutondekanya kubiciro wasobanuye (hariho guhuzagurika hamwe nurutonde murutonde rwimbitse rwisoko). Iyo utumije, uhita ucuruza nandi mabwiriza murutonde rwimbitse. Ucuruza cyane hamwe nurutonde murutonde rwimbitse. Iyi myitwarire yitwa Taker.
Itandukaniro hagati yubucuruzi bwibibanza nubucuruzi bwigihe kizaza
Iki gice cyerekana itandukaniro ryingenzi hagati yubucuruzi bwa Spot nubucuruzi bwigihe kizaza, kandi butangiza ibitekerezo byibanze bigufasha gusoma byimbitse mumasezerano yigihe kizaza.
Ku isoko ryigihe kizaza, ibiciro ku ivunjisha ntabwo 'bikemurwa' ako kanya, bitandukanye nisoko gakondo. Ahubwo, impande zombi zizakora ubucuruzi kumasezerano, hamwe no gukemura kumunsi utaha (mugihe imyanya iseswe).
Icyitonderwa cyingenzi: Bitewe nuburyo isoko ryigihe kizaza kibara inyungu nigihombo kidashoboka, isoko ryigihe kizaza ntabwo ryemerera abacuruzi kugura cyangwa kugurisha ibicuruzwa; ahubwo, barimo kugura amasezerano ahagarariye ibicuruzwa, bizakemurwa mugihe kizaza.
Hariho itandukaniro riri hagati yisoko ryigihe kizaza nisoko gakondo ryigihe kizaza.
Gufungura ubucuruzi bushya mu kuvunja ejo hazaza, hazabaho kugenzura imipaka ku ngwate. Hariho ubwoko bubiri bwa margin:
- Intangiriro Yambere: Kugirango ufungure umwanya mushya, ingwate yawe igomba kuba nini kuruta Intangiriro yambere.
- Gufata neza: Niba ingwate yawe + inyungu itagerwaho hamwe nigihombo kigabanutse munsi yububiko bwawe, uzahagarikwa mumodoka. Ibi bivamo ibihano n'amafaranga yinyongera. Urashobora kwisiba mbere yiyi ngingo kugirango wirinde guseswa mumodoka.
Menya ko ibiciro byigihe kizaza bitandukanye nibiciro byisoko, kubera gutwara ibiciro no gutwara inyungu. Kimwe n'amasoko menshi yigihe kizaza, LBank ikoresha sisitemu yo gushishikariza isoko ryigihe kizaza guhuza 'ikimenyetso cyibiciro' binyuze mubiciro byinkunga. Mugihe ibi bizashishikarizwa guhuza igihe kirekire ibiciro hagati yumwanya nigihe kizaza kumasezerano ya BTC / USDT, mugihe gito hashobora kubaho ibihe byo gutandukanya ibiciro binini ugereranije.
Isoko ryambere ryigihe kizaza, Chicago Mercantile Exchange Group (CME Group), itanga amasezerano yigihe kizaza. Ariko guhanahana kijyambere bigenda byerekeza kumasezerano ahoraho.
