Mibvunzo Inowanzo bvunzwa (FAQ) muLBank
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Kurodha pasi chirongwa pakombuta kana smartphone kunodiwa here?
Aiwa, hazvidiwi. Ingozadza webhusaiti webhusaiti fomu kunyoresa uye kugadzira imwe account account.
Ndinogadzirisa sei Bhokisi rangu reMatsamba?
Kana iwe uchida kugadzirisa email account yako, account yako inofanirwa kupasa Level 2 certification kwemazuva anokwana 7, wobva wagadzirira ruzivo rwunotevera woriendesa kubasa revatengi:
- Ipa mapikicha matatu echokwadi:
1. Kutarisa kumberi kweChitupa kadhi/pasipoti (inoda kuratidza zvakajeka ruzivo rwako pachako)
2. Chitupa / pasipoti kumashure
3. Kubata ID kadhi / pasipoti peji yeruzivo uye siginepepa, nyora pabepa: shandura xxx mailbox kuxxx mailbox, LBank, ikozvino (gore, mwedzi, zuva), siginicha, tapota onai kuti zviri mumufananidzo uye siginecha yemunhu zvinonyatsooneka. - Screenshot yeazvino recharge uye transaction nhoroondo
- Yako email kero itsva
Mushure mekutumira chikumbiro, sevhisi yevatengi inogadzirisa bhokisi retsamba mukati mezuva 1 rekushanda, ndapota iva nemoyo murefu.
Nekuchengetedza account yako, mushure mekunge bhokisi retsamba ragadziriswa, yako yekubvisa basa haizovepo kwemaawa makumi maviri nemana (zuva rimwe).
Kana uine chero matambudziko, ndapota taura email yeLBank yepamutemo: [email protected] , uye isu tichakupa yechokwadi, hushamwari, uye nekukurumidza sevhisi kwauri. Isu tinokugamuchirawo kuti ubatane neLBank.info's official English community kuti ukurukure nyaya yazvino, (Teregiramu): https://t.me/LBankinfo .
Haukwanise kugamuchira email kubva kuLBank?
Ndokumbira uteedzere nzira dziri pasi apa nemutsa:
- Ndokumbira utarise iyo email account yakanyoreswa uye uone kuti ndeyechokwadi.
- Ndokumbira utarise iyo spam folda mune email system yekutsvaga iyo email.
- Whitelist LBank email mune yako email server.
[email protected]
[email protected]
- Ita shuwa kuti email mutengi anoshanda kazhinji.
- Zvinokurudzirwa kushandisa yakakurumbira email masevhisi seOutlook neQQ. (Gmail email sevhisi haina kukurudzirwa)
Panguva imwecheteyo, unogamuchirwa kujoina LBank nharaunda yepasi rose kuti ukurukure ruzivo rwezvino (Teregiramu): https://t.me/LBankinfo .
Pamhepo sevhisi yevatengi nguva yekushanda: 9:00AM - 21:00PM
Kumbira sisitimu: https://lbankinfo.zendesk.com/hc/zh-cn/requests/new
Yepamutemo email: [email protected]
Login
Nzira yekudzorera sei password yako yekupinda?
Chekutanga, iyo webhu vhezheni (padivi rekombuta) inotora password, iwo maficha ndeaya anotevera:1. Dzvanya [Wakanganwa Password] pane peji rekupinda kuti uise iyo password yekudzoreredza peji.
2. Zvadaro tevera matanho ari papeji, isa akaundi yako uye password yako itsva, uye ona kuti password yako itsva yakafanana. Isa yako E-mail yekuongorora kodhi.
3. Mushure mekudzvanya [Inotevera], sisitimu inosvetukira kupeji yekupinda, uye yobva yapedzisa [password modified].
Kana uine chero matambudziko, ndapota taura neLBank's official email [email protected], tichafara kukupa iwe basa rinogutsa uye kugadzirisa mibvunzo yako nekukurumidza sezvinobvira. Ndatenda zvakare nerutsigiro uye kunzwisisa kwako!
Sei ndakagamuchira Isingazivikanwe Saina-In Notification Email?
Kusazivikanwa Kusaina-Chiziviso idanho rekuchengetedza kuchengetedza account. Kuti uchengetedze kuchengetedzwa kweakaundi yako, CoinEx inokutumira email ye[Unknown Sign-in Notification] paunopinda pamudziyo mutsva, munzvimbo itsva, kana kubva paIP kero itsva.
Ndokumbira utarise kaviri kana IP kero yekusaina nenzvimbo mu[Kusazivikanwa Kusaina Chiziviso] email ndeyako:
Kana hongu, ndokumbira usaite hanya neimeri.
Kana zvisiri, ndokumbirawo gadzirisa password yekupinda kana kudzima account yako uye utumire tikiti nekukasira kuti udzivise kurasikirwa nezvinhu zvisina basa.
Verify
Maitiro ekusetazve Google Authentication?
Case1: Kana Google Authenticator yako ichishanda, unogona kuigadzirisa kana kuimisa nekuita zvinotevera:1. Papeji remba, tinya [Profile] - [Security] kumusoro kurudyi.
2. Kuti ungotsiva Google Authenticator, tinya [Modify] padivi pe [Google Authentication] .
Ndapota ziva kuti kana iwe waita shanduko iyi, kubvisa uye P2P kutengesa kucharemara kwemaawa makumi maviri nemana.
3. Ndokumbira udzvare [Next] kana wakamboisa Google authenticator. Ndokumbira uise Google Authenticator kutanga kana usati watova nayo.
4. Svika paGoogle Authenticator app. Kuti uwedzere kiyi yekuchengetedza yauchangochengeta, tinya pa[+] uye sarudza [Isa kiyi yekuseta] . Dzvanya [Wedzera] .
5. Kuti usimbise shanduko, dzokera kuwebhusaiti yeLBank uye pinda uchishandisa Google Authenticator yako itsva. Kupedzisa maitiro, tinya [Next] .
Nyaya yechipiri: Ndokumbira ubate rutsigiro rwedu yepamhepo kuti ubatsirwe kana wapinda muakaundi yako yeLBank asi usingakwanise kuwana Google Authenticator App yako kana kuti haisisiri kushanda.
Case 3: Ndokumbira ubate rutsigiro rwedu yepamhepo kuti ubatsirwe kana usingakwanise kushandisa Google Authenticator app yako kana kupinda muakaundi yako yeLBank.
Maitiro ekugadzirisa 2FA Code Kanganiso?
Kana ukagamuchira "2FA kodhi kukanganisa" meseji mushure mekuisa yako Google Authentication kodhi, ndapota edza mhinduro dziri pazasi:
- Batanidza nguva iri pafoni yako (kuti ubatanidze app yako yeGoogle Authenticator) uye komputa yako (yauri kuedza kupinda mairi).
- Enda kuLBank Login peji ine incognito mode paGoogle Chrome.
- Bvisa browser yako cache uye makuki.
- Edza kupinda kubva kuLBank App pane kudaro.
Chii chandingaita kana chinoratidza "kusunga kwakundikana"?
- Ita shuwa kuti waisa Google Authenticator App.
- Edza kuwiriranisa nguva pafoni yako uye komputa yako.
- Ita shuwa kuti waisa password chaiyo uye 2FA kodhi.
- Ita shuwa kuti zuva / nguva yekumisikidza pafoni yako yakasetwa ku "otomatiki".
Sei Ndisingakwanisi Kugamuchira SMS Verification Codes?
LBank inoramba ichivandudza kuvharwa kwedu kweSMS Yekusimbisa kuti iwedzere ruzivo rwemushandisi. Nekudaro, kune dzimwe nyika nenzvimbo dzisiri kutsigirwa parizvino.
Kana usingakwanise kugonesa Kutendesa kweSMS, ndapota shandisa Google Authentication sechinhu chako chekutanga chezvikonzero zviviri pane kudaro. Unogona kutarisa kune rinotevera gwara: Maitiro ekugonesa Google Authentication (2FA) .
Kana wakagonesa Kusimbisa kweSMS, asi hausati wakwanisa kugamuchira macode eSMS, ndapota tora matanho anotevera:
- Ita shuwa kuti nharembozha yako ine yakanaka network chiratidzo.
- Dzima anti-virusi yako uye/kana firewall uye/kana call blocker apps pafoni yako iyo inogona kuvharisa nhamba yedu yeSMS Codes.
- Tangazve nharembozha yako.
- Bata online service kuti uwane rubatsiro rwemaoko.
Deposit
Chii chandinofanira kuita kana ndikaisa ma tokeni angu kukero isiriyo?
Kana ukaisa ma tokeni ako kukero isiriyo paLBank (somuenzaniso, unoisa ETH kuDAX kero paLBank). Ndapota tevera mirairo iri pasi apa kuti uwanezve pfuma yako:1. Tarisa kana uchikodzera mamiriro ari pasi apa, kana zvakadaro, pfuma yako haigoni kutorwa.
- Kero yaunoisa kwairi haipo
- Kero yaunoisa kwairi haisi iyo LBank kero
- Tokeni yawaisa haina kunyorwa paLBank
- Mamwe mamiriro asingadzokerike
Sevhisi yevatengi yeLBank ichagadzirisa chikumbiro chako nekukurumidza email yako payagamuchirwa uye nekupindura kwauri kana midziyo yako inogona kutorwa mukati memazuva mashanu ekushanda. Kana asset yako ikadzoserwa, asset yako ichaendeswa kuaccount yako mukati memazuva makumi matatu ekushanda, ndatenda nekushivirira kwako.
Nzira yekudzosa sei Crypto Deposit neKutadza kana Kushaikwa Tag / Memo?
Chii chinonzi tag/memo uye nei ndichifanira kuiisa kana ndichiisa crypto?
Tag kana memo identifier yakasarudzika inopihwa kune yega account yekuzivisa dhipoziti uye kukwereta iyo yakakodzera account. Kana uchiisa imwe crypto, yakadai seXEM, XLM, XRP, KAVA, LUNA, ATOM, BAND, EOS, BNB, nezvimwewo, unofanirwa kuisa iyo tag kana memo kuti ibudirire.
Ndeapi kutengeserana anokodzera Tag/Memo Recovery?
- Deposit kumaakaundi eLBank ane tag/memo isiriyo kana isipo;
- Kana waisa kero isiriyo kana tag/memo yekubvisa kwako, LBank haikwanisi kukubatsira. Ndokumbira ubate papuratifomu yauri kubvisa kuti ubatsirwe. Zvinhu zvako zvinogona kurasika;
- Deposit ye crypto iyo yakatonyorwa paLBank. Kana iyo crypto yauri kuyedza kutora isingatsigirwe paLBank, ndapota taura nesevhisi yedu yepamhepo kuti ubatsirwe.
Deposit yakaitwa kune isiriyo yekugamuchira / dhipoziti kero kana isina kunyorwa tokeni yakaiswa?
LBank kazhinji haipe chiratidzo / mari yekudzorera sevhisi. Nekudaro, kana iwe wakatambura kurasikirwa kukuru nekuda kweakaiswa zvisizvo tokens / mari, LBank inogona, nekufunga kwedu chete, kukubatsira mukuwanazve tokens / mari yako. LBank ine maitiro akazara ekubatsira vashandisi vedu kudzoreredza kurasikirwa kwavo kwemari. Ndokumbira utarise kuti kubudirira kwechiratidzo kudzoreredza hakuna kuvimbiswa. Kana wakasangana nemamiriro ezvinhu erudzi urwu, ndapota yeuka kutipa ruzivo rwunotevera kwatiri kuti tikubatsire nekukurumidza:
- Yako LBank account email
- Zita rechiratidzo
- Deposit amount
- Iyo inoenderana TxID
Withdraw
Maitiro ekutangazve Kubvisa Basa?
Nezvinangwa zvekuchengetedza, basa rekubvisa rinogona kumiswa kwenguva pfupi nekuda kwezvikonzero zvinotevera:- Basa rekubvisa richamiswa kwemaawa makumi maviri nemana mushure mekunge wachinja password kana kudzima kuvimbiswa kweSMS/Google mushure mekupinda.
- Basa rekubvisa richamiswa kwemaawa makumi mana nemasere mushure mekunge wagadzirisazve vimbiso yako yeSMS/Google, kuvhura account yako, kana kushandura email account yako.
Kana account yako iine zviitwa zvisina kujairika, iyo yekubvisa basa ichavharwawo kwenguva pfupi. Ndokumbira ubate sevhisi yedu yepamhepo.
Chii Chandingaite Kana Ndikasiya Kero Yakashata?
Kana ukatadza kubvisa mari kukero isiriyo, LBank haikwanisi kuwana anogamuchira mari yako uye kukupa rumwe rubatsiro. Sezvo sisitimu yedu inotanga maitiro ekubvisa iwe paunongodzvanya [Tumira] mushure mekupedza chengetedzo yekuongorora.
Ndingatora sei mari yakabviswa kukero isiriyo?
- Kana watumira zvinhu zvako kukero isiriyo nekukanganisa uye uchiziva muridzi wekero iyi, tapota taura nemuridzi wacho zvakananga.
- Kana zvinhu zvako zvakatumirwa kukero isiriyo pane imwe chikuva, ndapota taura nerutsigiro rwevatengi rwepuratifomu iyi kuti ubatsirwe.
- Kana wakanganwa kunyora Tag/Memo kuti ubvise, tapota taura nerutsigiro rwevatengi rwepuratifomu iyoyo uye uvape TxID yekubvisa kwako.
Sei Kubvisa Kwangu Kusati Kwasvika?
1. Ndakaita kubvisa kubva kuLBank kune imwe shanduko / chikwama, asi handisati ndawana mari yangu. Sei?
Kuendesa mari kubva kuaccount yako yekubhangi kuenda kune imwe shanduko kana chikwama kunosanganisira matanho matatu:
- Chikumbiro chekubvisa paLBank
- Blockchain network kusimbiswa
- Dhipoziti papuratifomu inoenderana
Nekudaro, zvinogona kuramba zvichitora nguva kuti kutengeserana uku kusimbiswe uye nekurebesa kuti mari igozoiswa muchikwama chekuenda. Huwandu hunodiwa "network simbiso" inosiyana kune akasiyana blockchains.
Semuyenzaniso:
- A anosarudza kubvisa 2 BTC kubva kuLBank kuenda kuchikwama chake. Mushure mekunge asimbisa chikumbiro, anofanirwa kumirira kusvika LBank yagadzira uye nekutepfenyura kutengeserana.
- Kana kutengeserana kwangogadzirwa, A achakwanisa kuona TxID (Transaction ID) pane yake LBank wallet peji. Panguva ino, kutengeserana kuchave kwakamirira (kusina kusimbiswa) uye iyo 2 BTC ichave nechando kwenguva pfupi.
- Kana zvose zvikafamba zvakanaka, kutengeserana kuchasimbiswa netiweki, uye A achagamuchira BTC muchikwama chake pachake pashure 2 network zvisimbiso.
- Mumuenzaniso uyu, aifanira kumirira 2 network zvisimbiso kusvikira dhipoziti yaratidza muchikwama chake, asi huwandu hunodiwa hwekusimbisa hunosiyana zvichienderana nechikwama kana kuchinjana.
Nekuda kwekusangana kwenetiweki, panogona kuve nekunonoka kukuru mukugadzirisa transaction yako. Unogona kushandisa transaction ID (TxID) kutarisa mamiriro ekuchinjisa zvinhu zvako uchishandisa blockchain explorer . Cherechedza:
- Kana iyo blockchain muongorori achiratidza kuti kutengeserana hakuna kusimbiswa, ndapota mirira iyo yekusimbisa maitiro kuti ipere. Izvi zvinosiyana zvichienderana ne blockchain network.
- Kana iyo blockchain muongorori achiratidza kuti kutengeserana kwatosimbiswa, zvinoreva kuti mari yako yakatumirwa zvinobudirira uye isu hatikwanise kupa chero rubatsiro panhau iyi. Unozofanirwa kubata muridzi/timu yerutsigiro yekero yekuenda kuti uwane rumwe rubatsiro.
- Kana iyo TxID isati yagadzirwa maawa matanhatu mushure mekudzvanya bhatani rekusimbisa kubva kune e-mail meseji, ndapota taura nerutsigiro rwevatengi vedu kuti ubatsirwe uye ubatanidze nhoroondo yekubvisa skrini yechiitiko chakakodzera . Ndapota ita shuwa kuti wapa ruzivo rwakadzama pamusoro kuitira kuti Mutengi Sevhisi mumiririri anogona kukubatsira nekukasira.
2. Ndinotarisa sei mamiriro ekutengeserana pane blockchain?
Pinda muakaundi yako yeLBank uye tinya [Wallet] - [Spot] - [Transaction History] kuti uone yako cryptocurrency yekubvisa rekodhi.
Kana [Mamiriro] achiratidza kuti kutengeserana kuri "Kugadziridza", ndapota mirira kuti nzira yekusimbisa ipere.
Kana iyo [Status] ichiratidza kuti kutengeserana "Kwapera," unogona kuona zvekutengeserana nekudzvanya pa.
Trading
Mari Yekutengesa (Kubva 14:00 muna Kubvumbi 7 2020, UTC+8)
Mari yekutengeserana yevashandisi yekutsinhana kwemari (inozobviswa pazvinhu zvakagamuchirwa) ichagadziriswa sezvizvi (Kubva 14:00 musi waKubvumbi 7, 2020, UTC + 8): Mutori : + 0.1% Mugadziri :+ 0.1
% Kana
ukasangana chero matambudziko, ndapota taura neyepamutemo email sevhisi, [email protected] , uye isu tichakupa iyo inogutsa zvakanyanya sevhisi. Ndinokutendai zvakare nerutsigiro rwenyu nekunzwisisa!
Panguva imwecheteyo, unogamuchirwa kujoina LBank nharaunda yepasi rose kuti ukurukure ruzivo rwezvino (Teregiramu): https://t.me/LBankinfo .
Nguva yekushanda yevashandi vepamhepo: 7 X 24 maawa
Chikumbiro system: https://lbankinfo.zendesk.com/hc/zh-cn/requests/new
Yepamutemo email: [email protected]
Maitiro ekunzwisisa tsananguro yeMugadziri Mutore
Muiti chii?
Mugadziri iodha yakaiswa pamutengo waunotsanangura (pazasi pemutengo wemusika paunenge uchiisa odha yakamirira kana yakakwirira kupfuura mutengo wemusika paunenge uchiisa order yakamirira). Odha yako yazadzwa. Kuita kwakadai kunonzi Muiti.
Chii chinonzi Taker?
Tora kurongeka inoreva kurongeka pamutengo wawakatsanangura (pane kupindirana nehurongwa mune yemusika kudzika rondedzero). Paunoisa odha, iwe unobva watengesa nemamwe maodha mune yakadzika rondedzero. Iwe unoshingairira kutengeserana neodha mune yakadzika rondedzero. Maitiro aya anonzi Taker.
Kusiyana pakati peSpot Trading uye Remangwana Kutengesa
Ichi chikamu chinodonongodza misiyano yakakosha pakati peSpot yekutengesa uye Futures kutengeserana, uye inosuma pfungwa dzakakosha kuti ikubatsire kuverenga zvakadzika muchibvumirano cheramangwana.
Mumusika weramangwana, mitengo yekutsinhana haina 'kugadziriswa' ipapo, kusiyana nemusika wekare. Pane kudaro, mapato maviri achaita kutengeserana pachibvumirano, nekugadzirisa pane ramangwana (kana chinzvimbo chabviswa).
Chinyorwa chakakosha: Nekuda kwekuti musika weramangwana unoverengera sei purofiti isina kuwanikwa uye kurasikirwa, musika weramangwana hautenderi vatengesi kutenga zvakananga kana kutengesa zvinhu; pachinzvimbo, vari kutenga chibvumirano chinomiririra chezvigadzirwa, izvo zvichagadziriswa mune ramangwana.
Pane mimwe misiyano pakati pemusika wenguva isingaperi uye musika wenguva yemberi.
Kuti uvhure kutengeserana kutsva mukutsinhana kweramangwana, pachave nemacheki emuganho achipokana nechibatiso. Kune marudzi maviri emargin:
- Yekutanga Margin: Kuti uvhure chinzvimbo chitsva, chibatiso chako chinoda kuve chakakura kupfuura Yekutanga Margin.
- Maintenance Margin: Kana chibvumirano chako + chisina kuwanikwa purofiti uye kurasikirwa kuwira pasi pemuganho wako wekugadzirisa, iwe uchave wakavharwa otomatiki. Izvi zvinoguma nezvirango uye mari yakawedzerwa. Unogona kuzvibvisa pamberi peiyi nguva kuti udzivise kuvharirwa otomatiki.
Ziva kuti mitengo yeramangwana yakasiyana nemitengo yemusika, nekuda kwemitengo yekutakura uye kudzoka kwekudzoka. Kufanana nemisika zhinji yeramangwana, LBank inoshandisa hurongwa kukurudzira musika weramangwana kuti uende ku'mutengo wechiratidzo' kuburikidza nemari yemari. Kunyange zvazvo izvi zvichizokurudzira kuwirirana kwenguva refu kwemitengo pakati penzvimbo neramangwana rebvumirano yeBTC/USDT, munguva pfupi panogona kuva nenguva dzekusiyana kwemitengo kwakakura.
Musika wekutanga weramangwana, Chicago Mercantile Exchange Group (CME Group), inopa chibvumirano chenguva yemberi. Asi kuchinjana kwemazuva ano kuri kuenda kune yekusingaperi kontrakiti modhi.
